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THANKS FOR VIEWING OUR PRIVACY POLICY

Updated 31st October 2022

We receive, collect and store information you enter on our website or which you provide to us using any other means.

In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet and view our website, sometimes details of your computer and connection information are stored, see below.

If calls or online meetings take place, these can be recorded for business use. 

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (name, email, message content) but only if you contact us; if you leave comments on the website, feedback, product reviews, recommendations then those are stored too.

No information gathered from this website is provided to third parties other than those mentioned here and we never sell this information.

We may also use information for the following purposes:

  1. Training

  2. Quality Assurance

  3. Legal and Regulatory Compliance

The period of time we retain data

Unless otherwise required to by law, we store data for as long as communications are ongoing between you and our company and/or for a calendar year after communications have ceased unless you have opted out, in which case the details are removed within 90 working days of the request being received. 

UK GDPR

Under the General Data Protection Regulation you have a number of important rights as an individual:

  1. The right to be informed

  2. The right of access

  3. The right to rectification

  4. The right to erasure

  5. The right to restrict processing

  6. The right to data portability

  7. The right to object

  8. Rights in relation to automated decision making and profiling.

We only take what you and your computer give us and we only store it for as long as it's useful in delivering our service to you, relevant or as long as you allow us to.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the website and other services;

  2. To provide you, our Visitors and Users, with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages; if you opt-in.

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

If you conduct a transaction on our website or other means, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

This website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to market our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind things like firewalls and they use other technical controls.  

 

All direct payment gateways offered by Wix.com and used by our website adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Non-EEA Countries

Sometimes our website, using Wix.com, serves web pages form Non-EEA countries, this is quite normal on the internet, Wix.com may provide services from Non-EEA countries which you interact with or which we use for our services and this means the data described in this Privacy Policy may be stored or processed there, the Non-EEA countries are:

United States of America, South Korea, Taiwan and Israel

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you, this may be to reaffirm applicable laws, and/or any agreement we may have with you.

For these purposes we may contact you via the means you have agreed to, or we may communicate to Visitors and Users using notices on our website.

Our use of Cookies

Our website uses cookies for the purposes set-out above.

The following links explain how to access cookie settings in various browsers:


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

We use a banner to enable you to decide what cookies to allow. 

We make use of Google Analytics and Wix.com to analyse Visitor and User behaviour during their time on our site.

Your consent and your right to withdraw

If you don’t want us to process and/or store your data anymore, please contact us at info@Actionable.today

If you would like to: see, correct, amend or delete any personal information we have about you, you are invited to contact us at

info@Actionable.today

You can also contact us at our mailing address, but this method is slower for you:

Actionable Ltd

Optionis House 840 Ibis Court

Centre Park

Warrington

 England

WA1 1RL

We may modify this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it when you can. Changes and clarifications will take effect immediately upon their posting on the website. 

Thanks for reading, if you have any concerns or need more information please just get in touch.

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